T F 1. Systematic desensitization reduces communication
apprehension by repeated exposure to small doses of whatever creates one's
anxieties.
T F 2. Audiences perceive a speaker's fluency
as a sign of effectiveness.
T F 3. Audience retention is approximately
the same whether we tell, show, or show and tell our message.
T F 4. Speakers with poor delivery are fidgety,
nervous, monotonous, and they maintain little eye contact and little animation
or facial expression.
T F 5. The vast majority of people, an estimated
80 percent, may have mild fears of public speaking that do not require
any special therapy to overcome.
T F 6. Audience comprehension of prose and
poetry is relatively unaffected by delivery in a monotone.
T F 7. A normal rate of speaking for Americans
is just over 200 words per minute.
T F 8. Communication apprehension is a term
that refers strictly to the fear of public speaking; stage fright is the
broad term that covers a wide variety of communication anxieties.
T F 9. American audiences tend to appreciate
eye contact, and eye contact tends to improve source credibility.
T F 10. A vocalized pause is just another name
for silence.
T F 11. The mode of delivery that allows ample
eye contact, movement, and gesture but that discourages the speaker from
responding to feedback is the memorized mode.
T F 12. Enunciation is the pronunciation and
articulation of words in your speech.
T F 13. The best speakers are identified by
their voices and by the physical aspects of their delivery, but poor speakers
are identified by the content of their speeches.
T F 14. When high communication apprehensive
students are given a choice between a public speaking course and an interpersonal
communication course, they overwhelmingly choose the latter.
T F 15. A person who is highly fluent is someone
who uses a large vocabulary without mispronunciations.
T F 16. Daly's studies of high communication
apprehensive at the University of Texas showed that HCA students were the
same as other students in their speech preparation.
T F 17. A problem with visual aids is that
they have to be large enough for everyone in the audience to see them.
T F 18. Saying "goin," "comin," and "leavin"
is an example of a problem in articulation.
T F 19. A vocalized pause is a positive feature
of delivery because Americans dislike breaks and silence.
T F 20. Even though a high communication apprehensive
student might be afraid of public speaking, he or she will perform just
as well as other students in a dyadic situation such as a job interview.
T F 21. Besides making a speech sound more
pleasing, changes in pitch can help an audience remember information.
T F 22. One disadvantage of a handout is that
audiences can be trying to read it while the speaker is talking.
T F 23. A gesture in delivery is something
that is said insincerely as in, "It was only a gesture, not the real thing."
T F 24. Eye contact is a term in delivery that
refers to sustained and meaningful looking at the eyes and faces of audience
members.
T F 25. One of the best ways for normal people
to overcome usual anxieties about public speaking is to complete a public
speaking course.
T F 26. An early research study found that
the audiences retained more information when there were large variations
in rate, pitch, and voice quality.
T F 27. The term delivery means the presentation
of the speech by using your voice and body.
T F 28. Voices perceived as good are characterized
by a greater range of pitch, more upward and downward inflections, and
more shifts in pitch.
T F 29. Effective delivery positively influences
audience perceptions of the speaker's credibility.
T F 30. Volume in delivery is defined as the
quantity or number of words in your speech.
T F 31. Effective speakers use the chalkboard
for "point clinchers" as a way to indicate the most important points to
the audience.
32. Enunciation is a delivery term that means
A. pitch and pronunciation
B. pronunciation and articulation
C. articulation and pitch
D. pitch and pauses
33. A mode that requires practice, allows ample eye contact,
movement, and gestures, and discourages responding to audience feedback
is the
A. memorized mode
B. impromptu mode
C. extemporaneous mode
D. manuscript mode
34. Which of the following is NOT one of the four bodily
aspects of speech delivery?
A. gestures
B. eye contact
C. movement
D. vocal variety
35. Which of the following has NOT been indicated by research
to be an important reason for overcoming normal communication apprehension?
A. Speakers who maintain eye contact are judged as more
credible than those who do not.
B. Apprehensive speakers who employ more vocalized pauses
and hesitation are less persuasive.
C. Speakers who appear slow or powerless are perceived
as less knowledgeable about the topic.
D. Apprehensive speakers are often hampered by lower intelligence
and poor physical appearance.
36. A vocalized phrase is
A. always seen as a negative characteristic of delivery
B. mostly seen as a positive avoidance of silence
C. usually present when the speaker is highly fluent
D. always present in extemporaneous speeches
37. Which of the following does pitch NOT do?
A. changes the meaning of a word or expression
B. affects what audiences perceive as good voices
C. alters the way an audience will respond to words
D. improves the audience's ability to remember the message
38. Which of the following does NOT characterize HCAs-high
communication apprehension?
A. HCAs are often less physically attractive than other
people.
B. HCAs tend to be perceived negatively by others, partly
because of their unease in talking with others.
C. HCAs prepare differently and less effectively for their
speeches.
D. Rarely if ever are HCAs selected for leadership positions.
39. Which statement about eye contact is incorrect?
A. Eye contact refers to meaningful attention to the eyes
and faces of the audience members.
B. Good eye contact can improve the speaker's perceived
source credibility.
C. The value of eye contact with audiences and individuals
is culturally determined.
D. There is no such thing as too much eye contact
40. A "point clincher" is defined as
A. a pointer used to indicate your place on a visual aid
such as a map
B. the part of the conclusion in a speech where the main
point is made
C. an indication to the audience of the most important
points (such as by placing them on the chalkboard)
D. a "clinching" or forgetting of the main point just when
you are supposed to say it in the speech
41. According to the text, approximately how much of the
population would be classified as communication apprehensive?
A. 80 percent
B. 50 percent
C. 40 percent
D. 20 percent
42. Which of the following therapies was NOT recommended
in the text as a way to reduce the effects of communication anxieties?
A. Be aware that HCA students are overly concerned with
self, are negative in their assessments, and choose topics with which they
are less familiar.
B. Learn relaxation techniques so they can be used whenever
anxiety tightens the muscles.
C. Stop the thoughts that make you nervous by consciously
calming yourself when anxiety approaches.
D. Join an HCA support group so that you can discover how
common the problem is.
43. Which of the following is NOT a way to illustrate information
on posters?
A. bar graphs
B. pie charts
C. flip charts
D. line graphs
44. Two researchers who compared extemporaneous and memorized
modes of delivery concluded that the mode is not what makes the speaker
effective; instead, it is the
A. ability of the speaker that is more important
B. type of audience that is more important
C. occasion of the speech that is more important
D. number of practice sessions that is more important
45. Which of the following is NOT an aspect of the delivery
concept vocal variety?
A. voice quality
B. intonation patterns
C. pitch inflections
D. correct articulation
46. The term fluency is a delivery term that means
A. smoothness of delivery, a flowing of words, and the
absence of vocalized pauses
B. the use of a large vocabulary without errors in pronunciation
C. delivery without articulation errors
D. the use of projection so that all of the audience can
hear the message
47. The mode of delivery that is used most often in the
public speaking classroom is the
A. memorized speech
B. impromptu speech
C. extemporaneous speech
D. manuscript speech
48. Dropping the "g" on words like "goin," "comin," and
"leavin" is an example of what vocal aspect of delivery?
A. pronunciation
B. articulation
C. pitch
D. vocalization
49. When you answer a question in class, you are using
which mode of delivery?
A. manuscript speech
B. impromptu speech
C. extemporaneous speech
D. memorized speech
50. Which statement about communication apprehension is
false?
A. High communication apprehensives tend to have lower
IQs.
B. High communication apprehensives tend to avoid that
which they fear¾communication situations.
C. High communication apprehensives would choose a mass
lecture over a seminar because it is safer.
D. High communication apprehensives tend to be difficult
to meet and know because they disclose little.
51. Which of the following statements about delivery is
false?
A. Research indicates that effective delivery contributes
to the credibility of the speaker.
B. Poor speakers use little eye contact, show little animation,
and little facial expression.
C. Food delivery increases the audience's capacity for
handling complex information.
D. Research indicates that vocal and bodily aspects of
delivery allow for the presentation of more difficult content.
52. The normal rate of speaking for Americans is between
A. 60 and 100 words per minute
B. 125 and 190 words per minute
C. 150 and 200 words per minute
D. 175 and 225 words per minute
53. Which of the following affects retention most positively?
A. showing and telling an audience the message
B. telling an audience the message
C. showing an audience the message through visual aids
D. having the audience visualize the message