1. One characteristic essential for all counseling
interviewers is
A. kindness.
B. clearheadedness.
C. neutrality.
D. people-centered.
E. task-oriented.
2. Two skills of equal importance to listening
during counseling interviews are
A. reading and recording.
B. observing and questioning.
C. watching and waiting.
D. empathizing and caring.
E. observing and caring.
3. You have been helpful in a counseling interview
if you have achieved
A. agreement on closure.
B. agreement on what the interviewee really
feels.
C. agreement on what is right and wrong.
D. agreement on the problem and possible
remedies.
E. agreement on appropriate counseling guidelines.
4. Research indicates that
A. females disclose significantly more about
themselves than do males.
B. males disclose more about intimate topics
such as sex.
C. a person's self-disclosure history does
not affect disclosure in counseling interviews.
D. females often have psychological defenses
to protect themselves from emotional reactions.
E. humor releases tensions of both parties.
5. Turner and Lombard say a client-centered
interviewer should respond to an interviewee's talk about self at the level
of
A. unexpressed feelings.
B. facts.
C. positive feelings.
D. opinions.
E. expressed feelings.
6. Purtilo discusses five kinds of smiles,
including all of the following except
A. poor, poor you.
B. I know something about you.
C. don't tell me.
D. I'm smarter than you.
E. I don't like you either.
7. Which of the following is not a phase in
the Echterling, Hartsough, Zarle sequential phase model?
A. affective
B. interactive
C. cognitive
D. problem-solving
E. integration
8. In a directive counseling interview, the
interviewer assumes
A. the client is capable of selecting a solution.
B. the counselor is incapable of identifying
the client's problem.
C. the client is incapable of selecting a
proper solution.
D. the client is capable of identifying the
problem.
E. the counselor is incapable of selecting
a proper solution.
9. Which of the following interviewer actions
should have the highest priority in the counseling interview?
A. giving opinion and advice
B. solving problems
C. recording responses accurately
D. clarifying or accepting what the interviewee
has said
E. interpreting what the interviewee has
said
10. In a client-centered counseling interview,
the interviewer assumes that
A. the interviewer is a helper rather than
an advisor.
B. the interviewee is a careful listener
and observer.
C. the interviewer may have to impose a solution.
D. the interviewee is incapable of identifying
the problem or solution.
E. the interviewer may act as an advisor.
11. Counseling interviewers are often guilty
of doing which of the following excessively?
A. listening
B. responding
C. questioning
D. observing
E. advising
12. Of all the roles played by counseling
interviewers, the most important are
A. reacter and questioner.
B. listener and observer.
C. helper and sympathizer.
D. observer and helper.
E. listener and reacter.
13. The typical counseling interview begins
with establishing rapport and a feeling of trust and then proceeds to
A. probing more deeply into the interviewee's
feelings.
B. reflecting feelings.
C. discovering the basic nature of the interviewee's
problem.
D. relating feelings to consequences or precedents.
E. offering information or explanations.
14. A recent study indicates that
A. question types do not seem to affect compliance.
B. how interviewers respond makes little
difference in the long run.
C. implementation of recommendations is most
likely when they address the interviewee's weaknesses.
D. compliance is enhanced when the interviewer
tells the interviewee what to do.
E. interviewers who receive positive feedback
deal more directly with the interviewee's requests.
15. When closing a counseling interview,
A. begin a new topic only when the interviewee
initiates it.
B. be very concerned if expectations have
not been met.
C. summarize the solution that has been worked
out.
D. be content that thought has been stirred.
E. remember that you and the interviewee
are capable of resolving the problem.
T F 16. Highly directive responses are most appropriate for complex behavioral problems.
T F 17. As an interviewer, you should formulate answers and think about possible questions before the counseling interview because these efforts will lead you to a directive approach.
T F 18. Studies of counseling interviews suggest that the counselor's perception of the counselee is the MOST important variable in determining level of self-disclosure.
T F 19. A counselor can rarely solve a problem for another person.
T F 20. Most of our educational and professional training prepares us to be people-oriented rather than task-oriented.