2. The word "process" denotes
A. a dynamic interchange.
B. an ever-changing interaction.
C. a degree of system or structure without being absolute.
D. an interaction that is not reversible or stoppable.
E. all of the above.
3. As a rule of thumb, what is the appropriate amount of time an interviewer
should talk?
A. 30 percent of the time
B. 40 percent of the time
C. 50 percent of the time
D. 60 percent of the time
E. 70 percent of the time
4. The word "interactional" signifies an exchanging of all of the following
except
A. roles.
B. expectations.
C. responsibilities.
D. beliefs.
E. emotions.
5. Trenholm and Jensen define the interaction process as
A. the act of determining responsibilities.
B. the act of exchanging information.
C. the act of creating and sharing meaning.
D. the act of establishing common ground.
E. the act of involving two parties.
6. What distinguishes an interview from social conversation?
A. interaction
B. process
C. asking and answering questions
D. exchanging information
E. predetermined and serious purpose
7. Which of the following professionals is least likely to be involved
in persuasive interviews?
A. political pollsters
B. physicians
C. journalists
D. counselors
E. sales representatives
8. Use an interview for all except the following:
A. to verify that an interviewee is who he or she claims to be.
B. to control presence of other people.
C. to motivate people to take part.
D. to obtain information cost effectively.
E. to adapt to each interviewee.
9. Poor interviewing practices tend to be the result of
A. tradition.
B. assuming practice makes perfect.
C. lack of formal training.
D. practices handed down from one generation to another.
E. all of the above.
10. Both interview parties have important responsibilities. For example,
applicants in employment interviews are responsible for all except
A. preparing thorough and honest credentials.
B. controlling time allotted for information giving and getting.
C. researching the organization.
D. asking carefully phrased questions.
E. responding fully to the employer's questions.
T F 11. An interview is a carefully structured conversation.
T F 12. Interchanging behavior means that both parties speak and listen
from time to time.
T F 13. A communicative exchange involving three people cannot be an
interview because an interview involves two people.
T F 14. Conference calls and video talk-back are not interviews.
T F 15. Researchers in England discovered that physicians without formal
interview training actually became less effective interviewers after years
of experience.