1. Show how the degree and nature of structure are related to the type, purpose, length and complexity of the interview.
2. Describe the principles and techniques related to all interviews, within the three major interview parts: opening, body and closing.

1. What are the essential functions of openings in interviews?
2. What factors determine the nature and length of the rapport-building process?
3. Compare and contrast cause-effect and problem-solution sequences for structuring an interview guide.
4. Compare and contrast an interview guide and an interview schedule.
5. Compare and contrast highly scheduled, and highly scheduled standardized interviews.
6. What are the guidelines for effective closings?
7. How do parties use nonverbal actions to signal that an interview is coming to a close?
8. What should your appearance and dress communicate during an opening?
9. What are the primary functions of closings in interviews?
10. Compare a false closing with a failed departure.

1. In small groups discuss the five interview openings on page 63. How satisfactory is each of the openings? Consider the interviewing situation and type, the techniques used, and what is omitted. How might each be improved?
   
2. In small groups discuss the five interview closings on pages 73-74. How satisfactory is each of the closings? Consider the interviewing situation and type, the techniques used, nonverbal communication, and what is omitted. How might each be improved?

If you have the opportunity, watch an interview on television that lasts at least 15 minutes and then answer the following questions. Which sequences did you discover? Which schedule did you discover? How did the interview type, situation, parties, relationships, and issues seem to affect the selection of sequences and schedule?