1. There are a number of common structures used in developing an interview guide. Among them are
A. topical, familiarity, and unknown.
B. color-coded, replicative, and bar coded.
C. topical, time, and cause-effect.
D. front-to-back, space, and incorrect to correct.
E. degree, non-degree, and problem solution.

2. Interview schedules can best be described as
A. open, closed, and random.
B. inverted, selective, and data-based.
C. co-mingled responses, lengthy responses, and diagnostic responses.
D. moderately, highly, and highly scheduled standardized.
E. scheduled, nonscheduled, and standardized.

3. Closing an interview typically has three primary functions.
A. stop the flow of information, let the other party know you are finished, and leave-taking
B. terminate the interview but not the relationship, express supportiveness of the relationship and summarize the interview
C. motivate the interviewee to give last comments, hush the interviewee tactfully, signal you have the information needed
D. close off further comments, avoid a false closing, and maintain the relationship
E. none of the above.

4. There are ten closing techniques recommended for interviewers. Among them are:
A. offer to answer questions, declare completion of your purpose, and express appreciation.
B. state that is all, stand up and move away, and close your notebook.
C. stop talking, ask if the interviewee has any questions, give the interviewee your business card.
D. use humor, stand up, shake hands, and express appreciation.
E. use a clearinghouse probe, straighten up in your chair, tell what will happen next, shake hands.

5. An interview guide consists of
A. major questions and some probing questions.
B. an outline of topics and subtopics.
C. all questions but no answer options.
D. major topics to be covered and some primary questions.
E. all questions and answer options.

6. A topical sequence can be described as
A. treating topics in a chronological order.
B. following natural divisions of a topic.
C. arranging topics according to geographical areas.
D. treating causes and effects topically.
E. following a problem-solution format.

7. A survey interviewer is most likely to use a
A. guide.
B. nonscheduled interview.
C. moderately scheduled interview.
D. highly scheduled interview.
E. highly scheduled standardized interview.

8. A journalist is most likely to operate from a
A. nonscheduled interview.
B. nonscheduled or moderately scheduled interview.
C. moderately scheduled or highly scheduled interview.
D. highly scheduled or highly scheduled standardized interview.
E. combination of a and c.

9. A police investigator is most likely to operate from
A. a guide.
B. an interview outline.
C. a moderately scheduled interview.
D. a highly scheduled interview.
E. a highly scheduled standardized interview.

10. The two-step process of the interview opening includes
A. self-introduction and opening question.
B. self-introduction and a transition question.
C. rapport and opening question.
D. rapport and orientation.
E. greeting and opening question.

11. Lillian Glass has discovered that men, when compared to women,
A. make indirect accusations.
B. tend to avoid eye contact.
C. touch others less often.
D. sound more approachable.
E. give more compliments.

12. Journalists traditionally employ which topical guide?
A. how many, how long, under what circumstances, and why
B. what, when, where, who, how, and why
C. what happened, when did it happen, and why did it happen
D. when, where, why
E. who was involved, why were they involved, and how were they involved
F. none of the above

13. A failed departure takes place when
A. you run into a party some time after you have said your goodbyes.
B. an interview begins again when verbal and nonverbal signals indicate that the closing was commencing.
C. a "slip of the lip" negatively affects what has taken place.
D. you introduce a new topic during the closing.
E. you fail to express appreciation for the time the other party has given you.

14. Which of the following is true concerning moderately scheduled interviews?
A. high degree of interviewer control over the response
B. high degree of interviewer control over the question
C. high degree of precision and reproducibility
D. low degree of breadth and depth of potential response
E. high degree of freedom to adapt to interviewees and situations

15. LaRay Barna writes that:
A. The aura of similarity is a serious stumbling block to successful intercultural communication.
B. The aura of similarity is a major asset to successful intercultural communication.
C. The aura of dissimilarity is a serious stumbling block to successful intercultural communication.
D. The aura of dissimilarity is a major asset to successful intercultural communication.
E. none of the above.

T F 16. A highly scheduled interview contains major questions with possible probing questions under each.
T F 17. A nonscheduled interview contains some topics and some questions written out in advance.
T F 18. Requesting a specific amount of time is the most overused and misused opening.
T F 19. Rapport and orientation are often intermixed and serve the essential function of reducing relational uncertainty.
T F 20. You should not be shocked if an interview party from Italy or Latin America touches you during the opening.