1. Which of the following is a major disadvantage of open
questions?
A. They polarize answers.
B. The interviewee has little opportunity to volunteer
potentially valuable information
C. They allow respondents to dwell on unimportant or
irrelevant information.
D. They obtain too little information.
E. They may inhibit the gathering of information.
2. Which of the following is not an advantage of open
questions?
A. They can consume a significant portion of time.
B. They let the respondent do the talking.
C. They are usually easy to answer and pose little threat
to the respondent.
D. They may reveal the respondent's frames of reference.
E. They may communicate interest in and respect for the
respondent.
3. Which of the following is a characteristic of a highly
closed question?
A. Reliability of data is low.
B. Economic use of time is low.
C. Interviewer skill required is high.
D. Answers are easy to replicate, code, and tabulate.
E. Opportunity for interviewee to reveal feelings and
information is high.
4. "You agree, then, with this report?" is an example
of a
A. reflective probe.
B. mirror question.
C. bipolar question.
D. clearinghouse probe.
E. leading question.
5. If you feel a respondent has not completed an answer
or is hesitant to go on, you might remain silent or use a
A. nudging probe.
B. clearinghouse probe.
C. reflective probe.
D. bipolar question.
E. restatement question.
6. Which question sequence begins with closed questions
and proceeds to more open questions?
A. funnel
B. inverted funnel
C. tunnel
D. quintamensional design
E. cause-effect
7. Which of the following is not part of the quintamensional
design sequence?
A. awareness
B. uninfluenced attitudes
C. latitude of rejection
D. specific attitude
E. reason
8. Which question sequence is most appropriate when the
interviewee needs a warm-up period?
A. funnel
B. inverted funnel
C. tunnel
D. quintamensional design
E. string of beads
9. "Is your company a progressive company?" is an example
of a
A. bipolartrap.
B. double-barreled inquisition.
C. guessing game.
D. yes (no) guestion.
E. leading push.
10. If you need to verify or clarify a series of answers,
use a
A. reflective probe.
B. mirror question.
C. silent probe.
D. restatement question.
E. clearinghouse probe.
11. Questions are tools of the trade for interviewers
and may be classified as:
A. open/closed, primary/secondary, neutral/leading.
B. clear/unclear, nice/not-so-nice, pleasant/unpleasant.
C. favorable/unfavorable, good/bad, active/passive.
D. open/closed, scheduled/nonscheduled, leading/loaded.
E. primary/secondary, fair/unfair, directive/nondirective
12. Probing questions designed to clarify responses are
A. silent and nudging.
B. clearinghouse and summary.
C. bipolar and yes (no).
D. restatement and informational.
E. mirror and reflective.
13. "Have you stopped kicking the dog?" is an example
of
A. a neutral question.
B. a humorous question.
C. an illegal question.
D. a loaded question.
E. an open to closed switch question.
14. The most common question sequences are
A. block, sifter, and screen.
B. direct, ambivalent, and cursive.
C. funnel, inverted funnel, and tunnel.
D. string of beads, tunnel, parallel.
E. nonscheduled, moderately scheduled, and highly scheduled.
15. The question, "What did you think when you heard the
noise? Did you think it was a bomb?" is an example of which question pitfall?
A. open to closed switch
B. leading push
C. bipolar trap
D. yes (no)
E. guessing game
T F 16. All mirror questions are secondary questions.
T F 17. It is impossible to turn a neutral question into
a leading question by the manner in which you ask it.
T F 18. The quintamensional design sequence was originated
by Barnum and Bailey.
T F 19. Most journalists would use a funnel sequence
of questions.
T F 20. A question is any statement or nonverbal act
that invites an answer.