T F 1. Executives report spending
about half their work time in business meetings.
T F 2. In a recent national survey
of several hundred major companies, knowledge of quantitative and statistical
techniques was rated higher than ability to work in teams.
T F 3. Small groups are becoming
more prevalent in American corporations, involving employees in management
decisions and quality control.
T F 4. PRIMARY groups are those
which exist to meet human needs for food and shelter.
T F 5. Discussion implies cooperation
among members even when they are arguing about how to solve a problem.
T F 6. Small group communication
is a broader field of study than group dynamics.
T F 7. A work team installing
upholstery in Toyota automobiles is an example of a secondary group.
T F 8. Brilhart, Galanes, and
Adams argue that it is unethical NOT to try to locate and assess information
relevant to a problem.
T F 9. Effective Group Discussion
says that it is unethical NOT to consider all information about a problem
with open-mindedness and critical thinking skills.
T F 10. A participant-observer
is a regular member of the small group he or she is observing.
T F 11. Researchers found that
members of effective small groups frequently do not share ethical standards
about how they work together.
T F 12. "Committee members should
support group decisions when communicating with other members of the organization
which created a committee" is an ethic implied in the text.
13. Which is an example of a personal growth
group?
A. singles Bible class
B. five persons who assemble small radios
without supervisor
C. parents of children suffering from leukemia
D. seven persons appointed to recommend attendance
policy
E. Quick-Pik convenience store softball team
14. Although "small group communication" involves
all the following, it is an area of study MOST concerned with _____________
among group members.
A. cooperation
B. teamwork
C. talking
D. interaction
E. dynamics
15. Schultz described three types of human
needs for which small groups are a major source of satisfaction. These
are
A. inclusion, affection, and control.
B. love, belonging, and submission.
C. order, power, and security.
D. psychological, physiological, and sociological.
E. individual, group, and social.
16. A small group was defined as having how
many members?
A. any number below 20
B. from 2 to 7
C. between 3 and l5
D. few enough for all members to be aware
of each other
17. Which of the following is necessary for
a quality circle program to be successful?
A. Every worker in a department must participate.
B. Circles must be allowed to meet whenever
they choose.
C. Each circle must have a supervisor appointed
as leader.
D. The group must not consider problems typically
handled by managers.
E. Members must share in benefits of their
cost-saving and profit-increasing proposals.
18. Grouphate refers to
A. ostracism of one member by other members
of a group.
B. a strong negative feeling about participating
in groups.
C. a hatred of all members of a group, such
as all cops.
D. a hatred shared by all members of a group.
E. a negative feeling a member develops for
a particular group of which he or she is a member.
19. "Members of a small group share an INTERDEPENDENT
goal." This statement means that
A. all succeed or fail together.
B. each needs the others for emotional support
and affection.
C. the knowledge of all members is required
to achieve the common purpose.
D. one person could not possibly do the job
assigned to the group.
E. group members control each other's interaction.
20. Quality control circles are referred to
by other names in some organizations, including quality circles and ________________
A. product improvement teams.
B. chat groups.
C. solution cells.
D. continuous improvement groups.
E. cycle circles.