T F 1. During a committee meeting, any motion about a major issue must be seconded before it can be discussed or voted on.
T F 2. According to Robert's guidelines for committees, the chair may participate in discussion of the merits of motions or solutions to a problem.
T F 3. The quorum (needed to make decisions) in a committee of eight persons is four members present at a meeting.
T F 4. It is improper to report at an organization membership meeting what was said by another committee member during discussion of a motion.
T F 5. Committee chairs may vote on a motion only to make or break a tie in the committee.
T F 6. When an organiization adopts a parliamentary manual such as Robert's Rules of Order, any rules for committees in the manual apply to committees of the organization.
T F 7. Participating in the Nominal Group session increases cohesiveness more than does interaction during more typical discussion meetings.
T F 8. Ideas generated as possible solutions by a brainstorming group may be evaluated by an entirely different group. .
T F 9. Before any discussion begins in a buzz group, a specific question for discussion is given to the group.
T F 10. If the procedural leader of a RISK technique session thinks that a concern of a member of the group is unrealistic, the leader should say so and then ask the member if he or she still wants the item posted.
T F 11. Brainstorming can be used for other purposes than listing possible solutions to a problem, such as possible sources of information and potential negative consequences of a solution.
T F 12. Brainstorming is an excellent technique for increasing critical thinking during a problem solving discussion.
T F 13. During electronic brainstorming, a large computer screen displays each comment with the name of the person who typed it on keyboard.
T F 14. The designated leader of a self-managed work team in a factory is elected by the members of the team.
T F 15. Teleconferences can be conducted with telephone, television, and computer equipment.
T F 16. In recent studies, decisions reached during teleconferences were as good as those made in face-to-face meetings.
T F 17. Focus group discussions are structured by an outline of questions presented to the group.
T F 18. The Nominal Group Technique is called "nominal" because there is very little structure in the procedure.
T F 19. Interactive discussion occurs when ideas are being evaluated during the Nominal Group Technique.
T F 20. Quality circles and self-managed work teams are both included in what is called "participatory management."
T F 21. In the United States, leaders of work effectiveness teams are often appointed from among supervisory personnel.
T F 22. Before installing self-managed work teams, all personnel involved should be given training in small group principles and techniques.
T F 23. Quality circles and self-managed work teams are still quite rare in the United States.
T F 24. Participants find it easy to refrain from judgmental behavior during a brainstorming session.
T F 25. Several computer programs are available to help facilitate brainstorming.
T F 26. GDSS programs are for teleconferencing, not face-to-face meetings.
T F 27. For negotiating conflicting interests, a face-to-face meeting is likely to produce more satisfactory results than a GDSS-mediated meeting.
T F 28. It is not possible to apply Vigilant Interaction Theory during a GDSS-facilitated session.

29. The RISK procedure should be applied after an organization has
A. identified a serious problem, such as a deficit.
B. generated a list of ideas as possible solutions for a problem.
C. tentatively decided on a new policy or procedure.
D. put a new policy or procedure into effect, and received a lot of negative reactions to it.
E. instituted a quality circle program that is not cost effective.

30. Computer system mediated groups
A. produce more ideas than face-to-face groups.
B. none of the other answers is true.
C. all the other answers is true except the one saying "none."
D. must be acquainted with the technology to use it well.
E. take longer to arrive at consensus than face to-face groups.

31. In a GDSS brainstorming session, knows who proposed an idea
on the list.
A. everyone
B. the computer operator ("chauffeur") and originator
C. the group leader and originator
D. only the originator
E. the computer

32. Focus group discussions
A. are usually recorded for later analysis.
B. are tightly organized by a designated leader.
C. generally cover a wide variety of topics.
D. are mostly used to detect dangers in a new policy.
E. evaluate ideas previously generated by a different group.

33. The most important guideline or rule of brainstorming:
A. The more ideas, the better
B. Present unusual, innovative, even wild ideas.
C. Do not criticize any proposal or person.
D. Write down all ideas.
E. Try to hitchhike on ideas presented by other members.

34. The Program Evaluation and Review Technique
A. requires estimates of time but not of materials.
B. is for implementing solutions involving one or few persons.
C. is used to plan how to implement solutions involving numerous steps and people.
D. is used to evaluate proposed solutions before reaching a decision.
E. is used to evaluate how well a solution is working after it has been implemented.

35. During a buzz group session,
A. a large group is divided into a number of small discussion groups.
B. no restrictions are placed on the topics) of discussion.
C. the discussions are recorded for later analysis.
D. no criticism or evaluation is allowed.
E. all the other answers are true.

36. During the Nominal Group Technique, possible solutions are evaluated by
A. discussing their possible benefits and negative consequences.
B. a secret voting technique is which each member uses cards to rate his or her top five choices.
C. having each member vote for one items and tallying the votes.
D. having all members rank all items from best to worst, then tabulating average ranks and discussing the top five.

37. The problem census technique is used to create
A. a list of possible solutions for one or more problems.
B. an outline of questions to guide a problem solving discussion.
C. a list of ideas for improving an organization.
D. an agenda of problems for future group meetings.
E. steps for implementing a complex solution.

38. After a quality circle has submitted ideas, managers should respond promptly
A. to all of them.
B. to the ideas they find useful.
C. to ideas they have not previously thought of.
D. d. to ideas they have researched and evaluated.
E. to the ideas they can reject out of hand.

39. For a committee governed by Robert's guidelines, what is the minimum number of members (other than chair) required to call a meeting?
A. one
B. two
C. three
D. a majority

40. During the version of brainstorming called "brainwriting," members of the group
A. collectively write a fantasy chain.
B. collectively write a plan for implementing a complex solution, following the PERT procedure.
C. individually write down possible solutions to a problem.
D. individually write analyses of the components of a problem or of its causes.
E. write collectively, then individually.

41. To help a group create possible solutions to a problem, synectics uses the principle of
A. brainstorming
B. fuzzy logic
C. synthesis
D. analysis
E. analogy

42. In comparison to a face-to-face discussion, during a teleconference a well-trained coordinating moderator is
A. not needed.
B. less important.
C. just as important.
D. more important.