T F 1. During small group communication, only
one person in a group sends signals while other members act as receivers.
T F 2. Each symbol has an intrinsic, inherent
meaning.
T F 3. Symbols are a type of signal that have
no meanings except those given them by people who use them.
T F 4. How well a person communicates depends
more on attitudes toward other people and knowledge about how communication
occurs than on specific communication skills and techniques.
T F 5. Responsibility for a misunderstanding
is usually shared by speaker and listener(s).
T F 6. Misunderstanding results from a breakdown
in the communication process.
T F 7. A lack of feedback (response signals)
from other group discussants disconfirms a speaker, tending to dampen his
or her active involvement in the discussion.
T F 8. A "thumbs up" gesture, as used in America,
is a type of symbol.
T F 9. "Communication" involves only INTENTIONAL
signals/messages.
T F 10. effective Group Discussion claims that
openly expressing a disagreement with another group member's idea is better
than giving no observable response.
T F 11. "Listening" is a synonym for "hearing."
T F 12. Meaning cannot be transmitted from
one person to another.
T F 13. Focused listeners often make notes
to help them recall issues and decisions during a discussion.
T F 14. Before agreeing or disagreeing with
what another person has said, an active listener verifies his or her understanding
of the statement.
T F 15. Every verbal message has nonverbal
components.
T F 16. As used in Effective Group discussion,
"noise" refers to anything interfering with the achievement of mutual understanding
among group members, such as an unusual pronunciation, a sound from outside
the room, or a daydream.
17. "Signals" refer to
A. words.
B. symbols.
C. nonverbal cues.
D. words and nonverbal cues.
E. symbols with their referents.
18. In the groups Berg observed, someone changed the topic
on an average about every
A. time a different person spoke.
B. thirty seconds.
C. minute.
D. five minutes.
E. fifteen minutes.
19. Every spoken message indicates meanings of three types
(levels):
A. verbal, nonverbal, and reciprocal.
B. symbol, signals, and sign.
C. interpersonal, small group, and social.
D. content (denotative), affective, and relational.
E. denotative, connotative, and semantic:
20. No question
21. Effective Group Discussion defines human communication
as
A. sending and receiving of messages.
B. exchanging meanings.
C. sharing information and ideas.
D. a process in which people create, send, receive, interpret,
and respond to signals.
E. the derivation, encoding, transmitting, and evaluation
of shared personal meanings.
22. The fundamental throughput process of small groups
is ________________.
23. The term which implies that group members must cooperate
to achieve mutual understanding and that all are simultaneously sending
and receiving signals is ________________.
24. Listening thhat increases a group member' ability to
summarize and report a discussion accurately is called ________________
listening.
25. That a person has been listening poorly is indicated
by ______________ comments and topic switching.
26. The technique of paraphrasing what the listener understands
a speaker to mean, then asking for conformation or correction, is called
_______________ listening.
27. Berg found that someone changed the topic of discussion
on the average of about one time per _______________. (period of time)
28. Any stimulus a person can receive and interpret is
a(n) ___________________.
29. Pretending to be listening while thinking of something
other than what a speaker is saying/meaning is called ________________
listening.
30. Thinking about how to respond to a perceived threat
to one's personal image while also listening to another discussant is called
______________ listening.