T F 1. To communicate successfully with people of different
cultures a person must become ethnocentric.
T F 2. The language a person uses is a good indicator
of the person's cultural identity or identities.
T F 3. Members of a small group who come from two or
more cultures may have learned different rules about what may be discussed,
how to express disagreement, how to reach decisions, and where to look
in face-to-face groups.
T F 4. Despite linguistic differences, nonverbal signals
are used about the same in different cultures.
T F 5. There can be great differences between "masculine"
and "feminine" in different cultures.
T F 6. Because enculturated differences are learned,
they can be changed quickly and easily when people are taught how to make
some changes.
T F 7. Most North Americans share the belief that life
is like a flowing river, so one must learn to go with the flow rather than
seek to change it.
T F 8. Malaysians and Arabs are more likely to challenge
what a person of high rank in a group says than are Americans.
T F 9. People who identify most strongly with a collectivist
culture perform better if they are rewarded as a group rather than as individuals.
T F 10. In a culture with low-context communication,
the meaning of a message encoded in words is indicated primarily by the
verbal signals.
T F 11. High context cultures tend to be very individualistic.
T F 12. Many Japanese people are suspicious of persons
who display great skill at being explicit, clear, and direct when expressing
opinions.
T F 13. Although words in two different languages may
seem to refer to the same thing (e.g., "family"), the referents may be
drastically different during an intercultural transaction.
T F 14. The "backchannel" primarily carries verbal messages,
such as paraphrases by active listeners.
T F 15. People from collectivists cultures are less likely
to pay close attention to time during a meeting than are most people from
individualistic cultures.
T F 16. Ethnically diverse groups tend to come up with
less creative solutions than ethnically homogeneous group do.
T F 17. Members of collectivist cultures (e.g., China)
tend to value verbal clarity more than members of an individualistic culture
(e.g., USA).
T F 18. The United States has a high uncertainty avoidance
culture.
T F 19. Differences in the ways men and women communicate
are the result of some undetermined mix of biological and cultural causes.
T F 20. Propp found that in mixed-sex groups, information
provided by men was evaluated more rigorously than information provided
by women.
T F 21. In the United States, it tends to be difficult
for African Americans to participate in groups dominated by Caucasian Americans,
and vice versa.
T F 22. A recent investigation reported that information
provided by a male group members was twice as likely to be used by the
group in making a decision as was information provided by female members.
23. "Culture" was defined in Effective Group Discussion
as
A. the artistic and technological output of a society.
B. the different ways in which peoples communicate.
C. the patterns of beliefs, symbols, norms, and ways
of acting shared by a group of people.
D. a group of people who share a language, a religion,
and values.
E. education and development of people so they can fit
into a society or other large group.
24. "Backchannel" refers to
A. visible gestures discussants make in response to each
other's comments.
B. speaking alternately in turn, as A to B, B to A, A
to B, and so on.
C. any and all responses of group members to messages
from each other.
D. vocalizations uttered in response that show interest
and listening.
E. vocalized responses to other member's opinion to show
agreement and disagreement.
25. A "worldview" is a set of beliefs about
A. self, others, and human relationships that are building
blocks of society.
B. individuals, small groups, and large groups and how
groups interrelate to form the world of people.
C. what makes a culture successful or a failure in meeting
the needs of its members.
D. crosscultural, intercultural, and international relations
in view of principles of the cosmos.
E. the nature of life, its purposes, and how humans relate
to the rest of the cosmos.
26. In China and Japan, the preferred procedure for making
decisions affecting a group is to
A. talk one-on-one with individuals involved until everyone
has arrived at the same point, then confirm the decision in a group meeting.
B. meet as a group to discuss different opinions about
what to do, then in one-on-one meetings argue strongly for your position,
then meet again as a group to decide by vote and work out a plan of action.
C. let the authority figures decide for the group, then
meet so the entire membership can be organized to carry out the decision,
much as infantry follow decisions of the officer corps.
D. let high-status group members decide, then announce
the decision at a meeting at which everyone else is obliged to express
support.
E. engage in all stages of decision making in group meetings,
so nothing is worked out or settled in one-on-one meetings.
27. People from a culture in which the backchannel is
rarely used are likely to perceive people who use it often as being
A. courteous and attentive.
B. rude interrupters.
C. argumentative and dogmatic.
D. stupid and emotional.
E. active listeners
28. When a Hispanic person looks down while talking with
a person perceived as being in a position of authority (such as a police
office, teacher, or boss), that is probably a sign of the Hispanic person's
feeling of
A. respect.
B. disrespect.
C. dislike.
D. confusion.
E. disagreement.
29. Recent research surveying women in roles as small
group leaders indicates
A. women are more dominant and effective than men.
B. men are more dominant and effective than women.
C. sex alone is a poor basis for judging who will make
an effective leader for a small group.
D. women are better than men at leading mixed-sex groups,
but cannot lead well if all other members are men.
E. women lead well only if other members are all women,
whereas men lead mixed group, all male, or all female groups equally well.
30. In a study of stereotypes typically held by African
Americans and Caucasians about each other, Leonard and Locke found that
A. persons in each of these categories held equally negative
stereotypes about the other.
B. Caucasians had more negative impressions of African
Americans.
C. African Americans had more negative impressions of
Caucasians.
D. there is a good reason to think such stereotyping
will soon end.
E. these stereotypes do not affect communicative behavior
between persons in the two categories.
31. Persons with a high poor-distance culture prefer
A. conformity and directive leadership.
B. individualism and authoritarian leadership.
C. nonconformists and democratic leadership.
D. hands-off leaders, or shared leadership.
E. low levels of conformity among group members.
32. Techniques (suggested by Bantz) for managing cultural
diversity among members of a work group:
A. avoid specific goals and deadlines.
B. establish explicitly consensus goals and deadlines.
C. mix persons from different cultures in task teams.
D. integrate work and socializing so they occur simultaneously.
E. teach Esperanto to all members as a work language.